Snooze a conversation
Hide a thread from the default queue until a chosen time, then let it auto-reopen and rejoin the waiting queue.
Open the thread's actions menu
Next to a fan's name in the open thread, the ⋯ menu holds the follow-up actions: snooze, mark unread, and close.
Pick a window
Three quick options: 1 hour, 3 hours, or Until tomorrow morning (the next 09:00 in your local time, computed fresh at the moment you click it — not a stale value from when the menu opened). There's no custom-duration field; these three windows are the only ones the panel offers.
The thread disappears — on purpose
A snoozed thread is hidden from Waiting, Unanswered, Whales, and All until its window passes. It doesn't vanish: the separate Snoozed tab lists everything still asleep, with a "wake" button on each row that clears the snooze immediately.
It comes back on its own
Once the snooze time passes, the thread simply reads as open again the next time anyone loads the inbox — there's no background job clock-watching it, and no action required from you. If the fan is still waiting on a reply at that point, it rejoins Waiting at the front of the line for how long they've now been waiting.
The other two actions in the same menu
Mark unread puts the thread back into the unread count so it re-enters the waiting queue without actually snoozing it. Close clears the thread out of the open views entirely (no auto-reopen) — use it for a conversation that's genuinely done, not one you're deferring.
What's next
- Reply to a waiting fan — the default view a snoozed thread rejoins once it wakes.
- Clock in/out and see your KPIs — the rest of a chatter's shift-facing screen.
Send a priced (PPV) message
Attach vault media, set a price the fan will actually pay, and mark part of it as a free preview without losing the lock or mis-pricing the send.
Get an AI-drafted reply
Generate a handful of suggested replies for the open thread and paste the one you like into the composer — the AI never sends anything itself.